Institute for Management, Business, and Accounting Studies

Journal of Digital Business and Management Studies

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Vol 6, Issue 1 (2026)

Generative AI in Digital Business and Management Studies: A Systematic Review of Productivity, Decision Quality, Governance, and Organizational Risk

Charlotte Dupuis & Hugo Perrin

Review | Open access | 18 March 2026 | Article: 92

Digital Subscription Business Models and Customer Retention Management: A Critical Review of Recurring Revenue, Churn Control, and Value Renewal

Kwame Mensah, Kojo Asante & Linda Owusu

Review | Open access | 18 March 2026 | Article: 93

Digital Self-Service Business Systems: A Scoping Review of Customer Autonomy, Service Efficiency, and Managerial Control

Noah Williams, Liam Johnson, Grace Collins & Ethan Brooks

Review | Open access | 18 March 2026 | Article: 94

Digital Revenue Diversification in Business Model Innovation: An Integrative Review of Freemium, Subscription, Marketplace, and Data-Enabled Revenue Logic

Elena Petrova & Ivan Georgiev

Review | Open access | 18 March 2026 | Article: 95

Digital Pricing Management in Online Business Models: A Systematic Review of Dynamic Pricing, Customer Fairness, and Revenue Optimization

Lina Hassan, Omar Khalaf & Reem Jaber

Review | Open access | 18 March 2026 | Article: 96

The Digital Channel Governance Framework for Managing Direct-to-Consumer, Marketplace, Social Commerce, and Partner Channels

Sofia Alvarez, Miguel Herrera, Lucia Vega, Pablo Torres & Carla Rios

Original Research | Open access | 18 March 2026 | Article: 97

Digital Task Fragmentation in Modern Organizations: A Theory-Driven Model of Workload Dispersion, Coordination Costs, and Managerial Attention

Tobias Weber & Hanna Müller

Original Research | Open access | 18 March 2026 | Article: 98

The Digital Service Recovery Model: Explaining How Firms Restore Customer Confidence After Platform Failures, Data Errors, and Online Service Breakdowns

Priya Nambiar, Suresh Menon & Kavita Pillai

Original Research | Open access | 18 March 2026 | Article: 99

Digital Vendor Portfolio Management: A Framework for Coordinating SaaS Providers, Payment Platforms, Analytics Tools, and Outsourced Digital Services

Sara Ben Youssef & Amal Trabelsi

Original Research | Open access | 18 March 2026 | Article: 100

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