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Business Analytics and Strategic Management: A Review of Organizational Capabilities and Managerial Practices in Data-Driven Decision Making
Business analytics has revolutionized strategic management by enabling organizations to harness vast datasets to improve decision-making, enhance agility, and gain a competitive edge. This narrative literature review synthesizes peer-reviewed studies, focusing on organizational capabilities and managerial practices that underpin data-driven decision-making processes. Drawing from high-impact journals in management and information systems, the analysis reveals how analytics capabilities—spanning data infrastructure, analytical skills, and cultural alignment—mediate the translation of raw data into strategic outcomes. Key patterns demonstrate consistent positive linkages to firm performance through process optimization and innovation. At the same time, managerial practices emerge as critical bridges that interpret algorithmic insights and align them with organizational goals. Five interconnected research streams are identified: analytics capabilities linked to performance, data-driven strategic decision processes, organizational technology adoption, managerial dynamics in analytics-enabled environments, and analytics as a driver of innovation and competitive advantage. A conceptual synthesis model illustrates these relationships, showing pathways from capabilities through managerial practices to strategic advantages. Despite advances, tensions persist between technological determinism and a human-centric interpretation, with unresolved challenges in governance and the maturation of capabilities. This review advances the field by integrating diverse theoretical perspectives and highlighting avenues for deeper exploration of sustainable analytics-driven strategies in volatile markets.
Journal of Digital Business and Management Studies
Review | Open access | 18 September 2022 | Article: 16

From Information Advantage to Predictive Advantage: The Strategic Significance of Advanced Analytics in Contemporary Organizations
In today’s hyper-competitive digital environment, organizations are shifting from traditional information advantage—rooted in descriptive data analysis—to predictive advantage, where advanced analytics enable foresight and proactive strategy. This conceptual article synthesizes insights from the existing literature to examine how advanced analytics, big data, and machine learning transform organizational capabilities and strategic decision-making. The transition involves progressing through descriptive, diagnostic, predictive, and prescriptive analytics stages, ultimately embedding predictive intelligence into core business processes. A novel conceptual framework, the Strategic Predictive Advantage Framework (SPAF), is introduced as a multi-layered architecture comprising data acquisition and integration, analytics processing and modeling, predictive insight generation, strategic decision integration, organizational learning and feedback, and capability development. SPAF delineates bidirectional flows and feedback loops that convert raw information into actionable predictive superiority, fostering sustained competitive advantage. By integrating literature on data-driven strategy, analytics capabilities, and organizational transformation, the paper demonstrates how predictive modeling reconfigures decision systems, enhances forecasting accuracy, and creates dynamic learning cycles within organizations. Theoretical contributions advance digital business and management studies by reframing competitive advantage as predictive rather than informational. Practical implications urge leaders to invest in analytics infrastructure, cultural alignment, and iterative feedback mechanisms to navigate volatility. The framework offers a roadmap for realizing predictive intelligence as a core strategic asset in contemporary organizations.
Journal of Digital Business and Management Studies
Original Research | Open access | 18 March 2023 | Article: 22

The Predictive Organization: Strategic Management in an Era Where Advanced Analytics and Forecasting Shape Competitive Decision Making
In an increasingly volatile and data-saturated business environment, organizations must transition from reactive or even predictive postures to fully anticipatory strategic management. This conceptual article introduces the Predictive Organization as a new organizational archetype in which advanced analytics and continuous forecasting become core strategic capabilities rather than peripheral tools. Drawing on a synthesis of papers, this article demonstrates how predictive analytics, AI-driven forecasting, and real-time decision systems are reshaping competitive advantage. The central contribution is the PROF Framework—Predictive Resource Orchestration and Forecasting—a six-layer architecture that integrates data acquisition, predictive modeling, decision integration, strategic execution, feedback loops, and organizational learning into a closed, adaptive system. By embedding forecasting at the heart of strategy formulation and resource allocation, the Predictive Organization enables proactive opportunity capture, risk mitigation, and sustained competitive superiority. The framework addresses critical gaps in the existing literature, including fragmentation of predictive tools, a lack of holistic organizational redesign, and limited integration of anticipatory logic into executive decision-making processes. Theoretical and managerial implications are discussed, emphasizing the redesign of structures, cultures, and governance to support continuous prediction. This article provides both a conceptual foundation and a practical blueprint for scholars and executives navigating the analytics-driven era of strategic management.
Journal of Digital Business and Management Studies
Original Research | Open access | 18 March 2025 | Article: 44

The Data-to-Business-Value Conversion Model: Linking Analytics Capability, Managerial Interpretation, and Competitive Advantage
Firms increasingly invest in data infrastructure, analytics tools, digital platforms, and specialist talent in the expectation that these resources will improve decision quality, operational effectiveness, innovation, and market performance. Yet the relationship between analytics investment and business value remains uneven, because data availability does not automatically generate strategic action. This article addresses the persistent data-to-value challenge by examining why analytics capability often remains under-converted into realized business outcomes.The central problem is that prior research has frequently examined analytics capability, decision-making, and business value as related but insufficiently integrated domains. Analytics capability explains what firms can potentially know, while business value explains what firms ultimately gain, but the conversion mechanism between the two is often underdeveloped. This article argues that managerial interpretation is the missing link that determines whether analytical outputs become meaningful, trusted, and actionable.The objective of this article is to develop a new conceptual model, the Data-to-Business-Value Conversion Model. The model links analytics capability to business value and competitive advantage through managerial interpretation as the central mediating mechanism. It explains how firms move from data resources and analytical outputs to decisions, organizational actions, value creation, and strategic advantage.The proposed model identifies four connected elements: data and analytics capability, managerial interpretation, business value creation mechanisms, and competitive advantage pathways. It shows that analytics capability provides decision potential, managerial interpretation converts that potential into action, business value emerges through organizational mechanisms, and competitive advantage depends on whether value is embedded in difficult-to-imitate routines. The article contributes a testable framework for future research and a practical logic for managers seeking to improve analytics value conversion.
Journal of Digital Business and Management Studies
Original Research | Open access | 18 September 2024 | Article: 69

The Evolution of Digital Business and Management Research: A Bibliometric Review of Strategy, Platforms, Analytics, and AI Governance
Digital business and management research has expanded rapidly since 2017, reflecting the growing influence of digital transformation, platform ecosystems, analytics capabilities, and artificial intelligence in organizational settings. This expansion has produced a diverse and increasingly fragmented body of scholarship across strategy, information systems, innovation management, marketing, and organizational theory. Although several reviews have clarified specific subfields, the broader intellectual evolution of digital business research remains insufficiently mapped from a bibliometric perspective. This bibliometric review examines the evolution of digital business and management research. Its objective is to identify publication trends, intellectual foundations, thematic clusters, and emerging research fronts across four focal domains: digital strategy, platform-based business models, data analytics, and AI governance. By integrating performance analysis with co-citation and keyword-oriented interpretation, the article provides a structured view of how the field has developed. The analysis indicates that digital business research has moved from broad discussions of digital transformation toward more specialized debates on strategy formation, ecosystem governance, analytics-driven value creation, and responsible AI-enabled management. It also shows that the field is increasingly shaped by interdisciplinary connections between strategic management, information systems, innovation studies, and organizational governance. Five tables summarise the data source, publication trends, keyword clusters, leading contributors, and emerging research gaps. The review concludes that digital business and management research is becoming more mature, but also more complex. The next stage of scholarship requires stronger integration across platform strategy, analytics capabilities, organizational accountability, and AI governance. Future research should move beyond technological adoption narratives and examine how digital technologies reshape authority, coordination, value capture, and managerial responsibility.
Journal of Digital Business and Management Studies
Review | Open access | 18 March 2025 | Article: 76

Digital Vendor Portfolio Management: A Framework for Coordinating SaaS Providers, Payment Platforms, Analytics Tools, and Outsourced Digital Services
Modern businesses increasingly depend on a wide array of digital vendors, including SaaS applications, payment gateways, analytics platforms, and outsourced digital services. These vendors no longer sit at the periphery of operations; they shape how firms sell, serve, analyse, automate, and innovate. As digital transformation deepens, the vendor landscape becomes more complex, distributed, and strategically consequential. Many firms still manage digital vendors through fragmented ownership structures, with procurement, IT, finance, marketing, operations, and business units each controlling different vendor relationships. This siloed approach produces integration debt, uncontrolled spending, duplicated functionality, weak renewal discipline, and fragmented data flows. It also increases dependency on external platforms and service providers whose pricing, APIs, data policies, and continuity risks can directly affect firm performance. The objective of this article is to develop a Digital Vendor Portfolio Framework that enables firms to coordinate and govern all digital vendors as an integrated strategic portfolio. The framework treats digital vendors not as isolated contracts but as interdependent assets, risks, and capabilities. It provides a governance logic for mapping vendor roles, identifying dependencies, monitoring performance, and aligning external digital resources with business strategy. The proposed framework addresses coordination for SaaS providers, payment platforms, analytics tools, and outsourced digital services. It identifies governance mechanisms for each vendor category and outlines how portfolio mapping, contractual safeguards, technical integration, relational governance, and performance dashboards can reduce complexity. The article argues that proactive digital vendor portfolio management is now a strategic imperative for firms seeking efficiency, data integrity, resilience, and control.
Journal of Digital Business and Management Studies
Original Research | Open access | 18 March 2026 | Article: 100