From Human-Centered Management to Human–AI Collaboration: A Viewpoint on Decision Authority in Digital Organizations

imbaspub.com-k670-1791814730-u457525886 1791814730 Institute for Management, Business, and Accounting Studies info@imbaspub.com Institute for Management, Business, and Accounting Studies Journal of Digital Business and Management Studies J. Digit. Bus. Manag. Stud. 3149-9597 2025 5 2 From Human-Centered Management to Human–AI Collaboration: A Viewpoint on Decision Authority in Digital Organizations Lars Andersen Freya Nielsen Mette Sørensen 2025 10.68159/u457525886 https://imbaspub.com/pub/journal/3/article/u457525886 Raisch S, Krakowski S. Artificial intelligence and management: The automation–augmentation paradox. Acad Manag Rev. 2021;46(1):192-210. Shrestha YR, Ben-Menahem SM, Von Krogh G. Organizational decision-making structures in the age of artificial intelligence. Calif Manag Rev. 2019;61(4):66-83. Jarrahi MH. Artificial intelligence and the future of work: Human-AI symbiosis in organizational decision making. Bus Horiz. 2018;61(4):577-86. Baird A, Maruping LM. The next generation of research on IS use: A theoretical framework of delegation to and from agentic IS artifacts. MIS Q. 2021;45(1):315-41. Berente N, Gu B, Recker J, Santhanam R. Managing artificial intelligence. MIS Q. 2021;45(3):1433-50. Kellogg KC, Valentine MA, Christin A. Algorithms at work: The new contested terrain of control. Acad Manag Annal. 2020;14(1):366-410. Glikson E, Woolley AW. Human trust in artificial intelligence: Review of empirical research. Acad Manag Annal. 2020;14(2):627-60. Puranam P. Human–AI collaborative decision-making as an organization design problem. J Organ Des. 2021;10(2):75-80. Balasubramanian N, Ye Y, Xu M. Substituting human decision-making with machine learning: Implications for organizational learning. Acad Manag Rev. 2022;47(3):448-65. Murray A, Rhymer JE, Sirmon DG. Humans and technology: Forms of conjoined agency in organizations. Acad Manag Rev. 2021;46(3):552-71. Hemmer P, Schemmer M, Kühl N, Vössing M, Satzger G. Complementarity in human-AI collaboration: Concept, sources, and evidence. Eur J Inf Syst. 2025;34(6):979-1002. Fügener A, Grahl J, Gupta A, Ketter W. Will humans-in-the-loop become borgs? Merits and pitfalls of working with AI. MIS Q. 2021;45(3):1527-56. Lindebaum D, Vesa M, Den Hond F. Insights from “the machine stops” to better understand rational assumptions in algorithmic decision making and its implications for organizations. Acad Manag Rev. 2020;45(1):247-63. Pachidi S, Berends H, Faraj S, Huysman M. Make way for the algorithms: Symbolic actions and change in a regime of knowing. Organ Sci. 2021;32(1):18-41. Lebovitz S, Lifshitz-Assaf H, Levina N. To engage or not to engage with AI for critical judgments: How professionals deal with opacity when using AI for medical diagnosis. Organ Sci. 2022;33(1):126-48. Van den Broek E, Sergeeva A, Huysman M. When the machine meets the expert: An ethnography of developing AI for hiring. MIS Q. 2021;45(3):1557-80. Benbya H, Pachidi S, Jarvenpaa S. Special issue editorial: Artificial intelligence in organizations: Implications for information systems research. J Assoc Inf Syst. 2021;22(2):10. Seeber I, Bittner E, Briggs RO, De Vreede T, De Vreede GJ, Elkins A, et al. Machines as teammates: A research agenda on AI in team collaboration. Inf Manag. 2020;57(2):103174. Choudhary V, Marchetti A, Shrestha YR, Puranam P. Human-AI ensembles: When can they work?. J Manag. 2025;51(2):536-69. Logg JM, Minson JA, Moore DA. Algorithm appreciation: People prefer algorithmic to human judgment. Organ Behav Hum Decis Process 2019;151:90-103. Dietvorst BJ, Simmons JP, Massey C. Overcoming algorithm aversion: People will use imperfect algorithms if they can (even slightly) modify them. Manag Sci. 2018;64(3):1155-70. Jussupow E, Benbasat I, Heinzl A. An integrative perspective on algorithm aversion and appreciation in decision-making. MIS Q. 2024;48(4):1575-90. Fügener A, Grahl J, Gupta A, Ketter W. Cognitive challenges in human–artificial intelligence collaboration: Investigating the path toward productive delegation. Inf Syst Res. 2022;33(2):678-96. Hillebrand L, Raisch S, Schad J. Managing with artificial intelligence: An integrative framework. Acad Manag Annal. 2025;19(1):343-75. Faraj S, Pachidi S, Sayegh K. Working and organizing in the age of the learning algorithm. Inf Organ. 2018;28(1):62-70. Bailey DE, Faraj S, Hinds PJ, Leonardi PM, Von Krogh G. We are all theorists of technology now: A relational perspective on emerging technology and organizing. Organ Sci. 2022;33(1):1-8.