Algorithmic Management as a New Managerial Control Logic: Rethinking Autonomy, Performance Measurement, and Employee Accountability

imbaspub.com-EQSW-1791814727-d590205709 1791814727 Institute for Management, Business, and Accounting Studies info@imbaspub.com Institute for Management, Business, and Accounting Studies Journal of Digital Business and Management Studies J. Digit. Bus. Manag. Stud. 3149-9597 2025 5 1 Algorithmic Management as a New Managerial Control Logic: Rethinking Autonomy, Performance Measurement, and Employee Accountability Karolina Nowak Tomasz Wrobel Julia Mazur 2025 10.68159/d590205709 https://imbaspub.com/pub/journal/3/article/d590205709 Kellogg KC, Valentine MA, Christin A. Algorithms at work: The new contested terrain of control. Acad Manag Annal. 2020;14(1):366-410. Jarrahi MH, Newlands G, Lee MK, Wolf CT, Kinder E, Sutherland W. Algorithmic management in a work context. Big Data Soc. 2021;8(2):20539517211020332. Wood AJ, Graham M, Lehdonvirta V, Hjorth I. Good gig, bad gig: Autonomy and algorithmic control in the global gig economy. Work Employ Soc. 2019;33(1):56-75. Shapiro A. Between autonomy and control: Strategies of arbitrage in the “on-demand” economy. New Media Soc. 2018;20(8):2954-71. MOhlmann M, Zalmanson L, Henfridsson O, Gregory RW. Algorithmic management of work on online labor platforms: When matching meets control. MIS Q. 2021;45(4):1999-2022. Liang C, Peng J, Hong Y, Gu B. The hidden costs and benefits of monitoring in the gig economy. Inf Syst Res. 2023;34(1):297-318. Curchod C, Patriotta G, Cohen L, Neysen N. Working for an algorithm: Power asymmetries and agency in online work settings. Adm Sci Q. 2020;65(3):644-76. Rahman HA. The invisible cage: Workers’ reactivity to opaque algorithmic evaluations. Adm Sci Q. 2021;66(4):945-88. Griesbach K, Reich A, Elliott-Negri L, Milkman R. Algorithmic control in platform food delivery work. Socius. 2019;5:2378023119870041. Newlands G. Algorithmic surveillance in the gig economy: The organization of work through Lefebvrian conceived space. Organ Stud. 2021;42(5):719-37. Wiener M, Cram WA, Benlian A. Algorithmic control and gig workers: a legitimacy perspective of Uber drivers. Eur J Inf Syst. 2023;32(3):485-507. Parent-Rocheleau X, Parker SK. Algorithms as work designers: How algorithmic management influences the design of jobs. Hum Res Manag Rev. 2022;32(3):100838. Parent‐Rocheleau X, Parker SK, Bujold A, Gaudet MC. Creation of the algorithmic management questionnaire: A six‐phase scale development process. Hum Res Manag. 2024;63(1):25-44. Bucher EL, Schou PK, Waldkirch M. Pacifying the algorithm–Anticipatory compliance in the face of algorithmic management in the gig economy. Organization. 2021;28(1):44-67. Duggan J, Sherman U, Carbery R, McDonnell A. Algorithmic management and app‐work in the gig economy: A research agenda for employment relations and HRM. Hum Res Manag J. 2020;30(1):114-32. Meijerink J, Bondarouk T. The duality of algorithmic management: Toward a research agenda on HRM algorithms, autonomy and value creation. Hum Resour Manag Rev. 2023;33(1):100876. Shapiro A. Dynamic exploits: Calculative asymmetries in the on‐demand economy. New Technol Work Employ. 2020;35(2):162-77. Heiland H. Controlling space, controlling labour? Contested space in food delivery gig work. New Technol Work Employ. 2021;36(1):1-6. Heiland H. Neither timeless, nor placeless: Control of food delivery gig work via place-based working time regimes. Hum Relat. 2022;75(9):1824-48. Huang H. Algorithmic management in food‐delivery platform economy in China. New Technol Work Employ. 2023;38(2):185-205. McDaid E, Andon P, Free C. Algorithmic management and the politics of demand: Control and resistance at Uber. Account Organ Soc. 2023;109:101465. Cram WA, Wiener M, Tarafdar M, Benlian A. Examining the impact of algorithmic control on Uber drivers’ technostress. J Manag Inf Syst. 2022;39(2):426-53. Duggan J, Carbery R, McDonnell A, Sherman U. Algorithmic HRM control in the gig economy: The app‐worker perspective. Hum Res Manag. 2023;62(6):883-99. Lamers L, Meijerink J, Rettagliata G. Blinded by “algo economicus”: Reflecting on the assumptions of algorithmic management research to move forward. Hum Res Manag. 2024;63(3):413-26. Lu Y, Yang MM, Zhu J, Wang Y. Dark side of algorithmic management on platform worker behaviors: A mixed‐method study. Hum Res Manag. 2024;63(3):477-98. Krzywdzinski M, Schneiß D, Sperling A. Between control and participation: The politics of algorithmic management. New Technol Work Employ. 2025;40(1):60-80. Zhang MM, Cooke FL, Ahlstrom D, McNeil N. The rise of algorithmic management and implications for work and organisations. New Technol Work Employ. 2025;40(3):659-71.